At Manaseek Internation Sdn Bhd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you purchase a travel package through our mobile application ("App"). Please read this policy carefully to understand our practices regarding your personal information and how we handle it.

Information We Collect:
When you use our App to purchase a travel package, we may collect the following types of information:

1.1 Personal Information: This includes your name, email address, phone number, billing address, and payment details (credit card information, bank account details, etc.).
1.2 Travel Preferences: We may collect information about your travel preferences, such as your desired destination, travel dates, accommodation preferences, and any specific requests or requirements.
1.3 Device Information: We automatically collect certain information about the device you use to access our App, including your IP address, operating system, unique device identifiers, and mobile network information.
1.4 Usage Information: We may collect information about how you interact with our App, such as the pages you visit, the links you click, and the features you use. This information helps us improve our services and enhance your user experience.

Use of Collected Information:

We use the information we collect for various purposes, including:
2.1 Providing Services: To process your travel package purchase, communicate with you, and fulfill your booking requests.
2.2 Personalization: To tailor our recommendations, promotions, and offers based on your travel preferences and usage patterns.
2.3 Improving our App: To analyze user behavior, enhance functionality, and optimize the performance of our App.
2.4 Security and Fraud Prevention: To protect against unauthorized access, detect and prevent fraud or other illegal activities.
2.5 Legal Compliance: To comply with applicable laws, regulations, or legal processes and respond to lawful requests from government authorities.

Data Sharing and Disclosure:
We may share your personal information with third parties in the following circumstances:

3.1 Service Providers: We may engage trusted third-party service providers to perform tasks on our behalf, such as payment processing, customer support, data analytics, and marketing. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.
3.2 Business Transfers: If our company undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of the transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
3.3 Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, privacy, safety, or property, as well as that of our users and the public.

Data Security:
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Choices and Rights:
You have the following rights regarding your personal information:

5.1 Access and Update: You can access and update your personal information by logging into your account or contacting our customer support.
5.2 Marketing Communications: You can opt-out of receiving promotional emails or push notifications by following the instructions provided in those communications or contacting us.
5.3 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children's Privacy:
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.

Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through the App or by other means. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email address] or through the App's support channels.

By using our App and purchasing travel packages, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Last updated: 1st July 2023